About this Site, Page or Form
Corduro (www.corduro.com) provides its clients and their customers the ability to securely interact and pay online and is governed by the Terms and Conditions of as specified below.  

Terms and Conditions of Use
By using this site and its services, herein referred to as ("Service") you agree to the following applicable terms and conditions of use, as they may be amended from time to time.  If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Security
We are a certified Level 1 Service Provider, our systems are scanned for compliance by TrustWave©. All of our services use SSL to encrypt the session to protect your personal and payment data, we use tokenization and hardware encryption for the storage of payment data at our secure facilities.  

Payment Authorization
By providing the Service with your credit card, debit card or bank account information, you authorize the Service to follow your payment instructions and to debit or charge your credit card, debit card or bank account in the amount indicated in your payment instructions.  

Recurring Payments Authorization
By providing the Service with your credit card, debit card or bank account for a recurring payment, you authorize the Service to process additional payments with your credit card, debit card or bank account information in the amount indicated by your initial payment instructions. We or the organization that is the recipient of the payment transaction may contact you electronically for updated payment credentials in the event that we are unable to authorize a future transaction. You may contact us or the organization to suspend or cancel a recurring authorization in accordance to the agreement between you and the organization that is the recipient of the transaction.  

Organization Policies
The organization for which Corduro is providing this service has adopted specific policies as evidenced at the following link: organization policies 

Refund Resolution Process
Corduro will investigate your claim, contact the payee/biller and, if the payee/biller does not provide, a full refund or evidence of a satisfactory resolution (which may include a valid reason to deny a refund request), Corduro will seek to collect the amount you paid from the payee/biller. If Corduro is able to recover funds from the payee/biller, Corduro will return those funds to you. CORDURO DOES NOT GUARANTY THAT YOUR REFUND REQUEST WILL BE HONORED BY THE BILLER/PAYEE. Complaints must be filed no later than 30 days from the date of payment. Only one Complaint Form may be filed per transaction. Corduro will seek to resolve the complaint within 45 days of the date the complaint is filed, though such time frame may be extended, if appropriate, to accommodate the investigation.  

Information Collection
When you use the Service, the information that is collected will be managed in accordance to the following policy (www.corduro.com/policies/privacy) and by the organization privacy policy that receives your information.  

Copyright
Except as otherwise indicated, all content on this site, including text, graphics, logos, button icons, photos, images, forms, audio, video, questionnaires, "look and feel" and software, is the property of Corduro and/or its licensors and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Corduro and/or its licensors and is protected by United States and international copyright laws. Unless specifically authorized in writing by Corduro, any use of these materials, or of any materials contributed to this site by entities other than Corduro on any other website or networked computer environment for any purpose is prohibited. Copyright 2010 to 2012, Corduro, Inc.. All rights reserved for all countries. Any rights not expressly granted by these terms and conditions or any applicable end-user license agreements are reserved by Corduro. The materials provided by this Service may be downloaded and/or reprinted for personal use only. Permission to reprint or electronically reproduce any document or graphic in whole or in part for any reason is expressly prohibited, unless prior written consent is obtained from the copyright holder(s).  

Trademarks
"Corduro", "PayMobile" and their respective logo’s are service marks of Corduro, Inc.. Other proprietary Corduro marks may be designated as such from time to time on this site through use of the TM, SM, or ® symbols. Users of this site are not authorized to make any use of the Corduro marks, including, but not limited to, as metatags or in any other fashion which may create a false or misleading impression of affiliation or sponsorship with or by Corduro.  

Other Legal Terms and Conditions
We reserve the right to change this Service and these Terms and Conditions of Use, in our sole discretion and at any time, without notice to you except as required by applicable law. The Service shall not be deemed to have waived any of its rights or remedies hereunder unless such waiver is in writing and signed by an authorized representative of Corduro.  

Disclaimer of Warranties and Limitation of Liability
THIS SERVICE AND THIS SITE IS PROVIDED BY CORDURO ON AN "AS IS" AND "AS AVAILABLE" BASIS. CORDURO MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

THE FOREGOING SHALL CONSTITUTE CORDURO’S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY. IN NO EVENT SHALL CORDURO BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, ARISING IN ANY WAY FROM THE USE OF THIS SERVICE.  

About Corduro
Corduro is a trademark of Corduro, Inc., and a DBA for Corduro, Inc., Corduro Processing, Inc., and Corduro Merchant Services, LLC. Corduro Merchant Services, LLC is a registered ISO/MSP of BMO Harris Bank, N.A., Chicago, IL  

Contact Us
We can be contacted via email at support@corduro.com or via phone at 888-247-1886 option #2, or via mail at 541 Silicon Drive, Suite 101, Southlake, Texas 76092.